People Operations Manager

As the People Operations Manager, you will ensure all policies and procedures comply with standard legal practices. You will own employee relations, offboarding, employee engagement, teambuilding and trainings. You will review process and procedures related to payroll, benefit and leave administration and governmental reporting.  

Compliance Reporting and Policy Management 

• Perform all governmental reporting and submit reports when due. 

• Reinforce company policies, rules, and procedures to ensure employee safety and compliance with company standards. 

• Assist in the communication, interpretation, and upkeep of the employee handbook, organizational chart, and policy updates to ensure consistent adherence to company policies. 

Training Program Development and Execution 

• Arrange seminars, workshops, and conferences based on departmental needs to enhance employee skills and capabilities. 

• Assist in training and onboarding for new employees, ensuring proper understanding of company culture, policies, and job functions. 

• Develop and implement new HR policies and programs, ensuring continuous improvement of HR processes and employee development initiatives. 

Employee Engagement and Team Building 

• Coordinate employee satisfaction surveys, analyze data, and provide actionable insights to improve employee experience and engagement. 

• Develop and implement employee engagement strategies, focusing on team building and enhancing workplace culture. 

• Collect and assess HR data for performance management, ensuring data-driven decisions that enhance employee satisfaction and productivity. 

Payroll, Benefits, and Leave Administration 

• Track and maintain financial data for payroll, ensuring accuracy and timeliness in payroll processing. 

• Be the primary backup for bonus/incentive tracking, vacation/sick pay, and benefit changes, ensuring consistency in employee compensation and benefits. 

• Coordinate administration of compensation, benefits plans, and leave, providing support for employees with inquiries regarding leave, compensation, and benefits. 

• Serve as a point of contact for employees, offering support for leave, compensation, benefits, and problem resolution. 

Employee Relations and Offboarding Owner 

• Serve as point of contact for all employee relations, concerns and issues. 

• Work with hiring managers to understand correct exit protocol and ensure legal compliance. 

• Conduct and analyze exit interviews, making actionable recommendations based on exit data to improve retention and reduce turnover. 

• Provide dedicated advisory services to employees regarding absence, health issues, conduct, capability, grievances, and organizational changes. 

• Manage the offboarding process, ensuring smooth transitions and compliance with company policies during employee exits. 

• Prepare paperwork, schedule, and facilitate the offboarding process, ensuring proper closure of employee records and benefits management. 

Qualifications

• 7+ years of experience in a high-growth startup environment. 

• Strong values with a clear inner core of purpose-driven leadership. 

• Strong problem solving, reporting, and analytical skills.  

• Skilled in Microsoft Excel, PowerPoint, and Word. 

• Additional HR training or experience is a plus. 

• Excellent communication skills, interpersonal skills, ethics, and cultural awareness. 

• Strong knowledge of HR procedures and policies. 

• Experience with HRIS systems. 

• Prior experience as a HR Generalist and in the administration of workplace benefits. 

• Good knowledge of laws and regulations of the workplace, employment, and labor. 

Preferred Qualifications

• HR Certifications 

• Bachelor’s degree in HR, Business or related field or relevant work experience.  

US Cloud is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings.  Come as you are.