Enterprise Architect - SharePoint

The Enterprise Architect – SharePoint Architect serves as a senior escalation engineer and technical leader responsible for resolving complex enterprise issues across SharePoint Server and Microsoft 365 environments. This role combines deep architectural expertise with hands-on troubleshooting to diagnose root causes, restore service during critical incidents, and design long-term solutions that improve reliability, performance, and governance.

Combining deep technical knowledge and domain expertise, the architect delivers a unique understanding of Microsoft technologies and enterprise architecture while working closely with the US Cloud Premier Support engagement team and client stakeholders.

This role frequently involves troubleshooting and guiding clients through system buildouts, migrations, upgrades, and deployments while reviewing complex support tickets to ensure optimal performance and long-term supportability of client environments.

• Partner with client stakeholders to translate business requirements into cloud and hybrid solutions and deploy, upgrade, or migrate to modern Microsoft platforms.

• Review existing architecture and configuration plans and make recommendations to ensure long-term supportability and scalability.

• Conduct supportability reviews and provide detailed assessments of a product’s current or planned configuration.

• Make recommendations on the best course of action for business scenarios that reduce the time and complexity required for successful deployments or migrations.

• Conduct root cause analysis of critical incidents and develop remediation strategies to prevent recurrence.

• Serve as an escalation engineer for complex break/fix scenarios involving SharePoint Online, SharePoint Server (2016/2019/Subscription Edition), and Microsoft 365 services.

• Collaborate with the TAM and support teams to examine ticket trends and identify recurring issues or operational risks.

• Lead reactive troubleshooting or proactive service delivery activities such as risk assessments, health assessments, and architecture reviews.

• Design governance frameworks for SharePoint and Microsoft 365 environments including storage management, lifecycle policies, external sharing governance, and operational compliance.

• Design and develop automation frameworks and PowerShell tooling to streamline troubleshooting, governance, migration, and operational tasks.

• Perform technical architecture, design, installation, troubleshooting, and advisory services for client environments.

• Plan and implement Business Connectivity Services and Secure Store Service.

• Guide clients during system and application upgrades and modernization efforts.

• Act as the SME through the design, implementation, and operational support of SharePoint and Microsoft 365 solutions.

• Configure and manage enterprise content management, collaboration platforms, and productivity services across SharePoint Server and Microsoft 365.

• Develop roadmaps for SharePoint environments to meet requirements for high availability, disaster recovery, and long-term platform sustainability.

• Plan and configure collaboration, knowledge management, and productivity platforms leveraging SharePoint, Microsoft Teams, and Microsoft 365 services.

• Participate in problem analysis and assist in determining strategic technology solutions and enhancements.

• Deliver technology-specific training to client teams in both virtual and in-person environments.

• Stay current with new Microsoft technologies, service updates, and platform changes.

• Articulate effectively to both technical and non-technical audiences across multiple levels of an organization.

• Deliver presentations that connect technical concepts to business outcomes and influence adoption of new technologies.

• Provide mentorship and technical guidance to internal consultants and engineering teams.

• Serve as escalation engineer for complex SharePoint and Microsoft 365 issues

Qualifications

• 10+ years of experience with Microsoft SharePoint technologies including MOSS 2010/2013, Windows SharePoint Services, SharePoint Server 2016/2019/Subscription Edition, and SharePoint Online.

• 10+ years of experience working with enterprise customers in a consultative capacity.

• Strong experience with Microsoft 365 services including SharePoint Online, OneDrive, and Microsoft Teams.

• Experience with Azure services including Azure Logic Apps, Power Automate (Flow), and Azure Data Factory.

• Experience planning and executing upgrades or migrations to modern SharePoint platforms.

• Experience designing hybrid architectures between SharePoint Server and Microsoft 365.

• Experience with automation using PowerShell, PnP.PowerShell, and Microsoft Graph.

• Data integration experience using Microsoft technologies including SSRS, Power Apps, and Power Automate.

• Demonstrated ability to work independently and collaboratively as part of a distributed team.

• Comfortable delivering technical presentations to audiences of varying sizes and technical backgrounds.

• Strong troubleshooting skills including root cause analysis, performance diagnostics, and enterprise system remediation.

Preferred Qualifications

• Experience administering Microsoft SQL Server and integrating cloud services with Microsoft 365 platforms.

• Experience with development technologies including PowerShell, SPFx, React/JavaScript, Python, and C#.

• Experience with Microsoft Graph and API integrations.

• Experience designing governance and automation frameworks for Microsoft 365 environments.

• Experience in operations consulting and enterprise service delivery.

• Technical experience with Windows Server, desktop management, and enterprise infrastructure.

• MCSE: Productivity Solutions Expert

• 70-339: Managing Microsoft SharePoint Server 2016

Education and Training

• A degree in Computer Science, Management Information Systems, Business, or related field or equivalent work experience.

US Cloud is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings.  Come as you are.