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Windows Desktop Architect

RemoteUnited States, Missouri, St. LouisEngineering

Job description

Join one of the fastest-growing companies in America. 

US Cloud is the only Gartner-recognized Microsoft Enterprise Support alternative.

US Cloud has the personality of a high-growth start-up, but we’re built on 20+ years as a successful Microsoft Service Provider with that, comes financial stability and consistency of purpose not seen in most entrepreneurial organizations. Clients like Under Armour, Garmin, Emerson Electric, Allstate, Siemens, and the US FDA depend on US Cloud to keep their mission-critical Microsoft infrastructure running. We provide ultra-responsive, fanatical support from domestic US teams, freeing up our clients to invest in innovation.

We are experiencing explosive, sustained growth - doubling in size each of the last three years and making the Inc 5000 list in 2020 and 2021!

To see our US Cloud blog page, click here.

Location: Remote, US
*This position is not eligible to be performed in New York, Colorado, or California.

Position Summary:

The Windows Desktop Architect and is adept at aligning business goals with technical design. You will chart the best architectural blueprint for Windows Desktop technologies to prevent architectural inflicted issues for our clients. You will bring deep technical knowledge and subject matter expertise around Windows Desktop technologies by providing long-term supportability and setting expectations aligned with the needs of our clients.

Responsibilities:

  • Partner with client stakeholders to translate business requirements into solutions to deploy, upgrade, or migrate to the latest Microsoft technologies.
  • Review existing architecture and configuration plans and provide a detailed assessment of a product’s current or planned configuration and make recommendations to reduce the time needed for successful deployments or migrations.
  • Advise business users on best practices for Windows Desktop architecture, design, development, or integration processes to reduce future problems.
  • Conduct root cause analysis of critical situations and make recommendations and plans for preventing recurrences.
  • Collaborate with the TAM to examine ticket trends and identify recurring issues and common threads. Analyze issues and engineer changes to proactively prevent and solve current problems.
  • Lead reactive troubleshooting or proactive service delivery, such as a risk assessment or a health assessment.
  • Act as the SME through design, implementation, and support of solutions with Windows Desktop.
  • Stay abreast of new technologies and application releases.
  • Articulate effectively to both technical and non-technical resources across all levels of an organization.
  • Participate in problem analysis and assist in determining strategic software solutions and enhancements to address identified issues.
  • Support and implement changes for Azure Active Directory.
  • Implement and support Windows Virtual Desktop service in Azure.

Job requirements

Basic Qualifications:

  • 10+ years in designing, implementing and supporting solutions utilizing Microsoft Modern Desktop, Windows 365 Desktop, Virtual Desktop, Intune, Azure AD, Compliance Center.
  • 10+ years of experience working with Enterprise customers in a consultative capacity.
  • Experience with Microsoft Enterprise Mobility and Security (EM&S) services including Azure Active Directory, Intune, Cloud App Security.
  • Experience with Windows Desktop Assessment Kit.
  • Experience with device management tools including Intune, Configuration Manager, Autopilot, and White Glove.
  • Experience in advanced security and compliance services such as Windows Defender, Defender for Identity, Defender for Office365.
  • Experience with Azure Logic applications, Azure Power Automate (flow), and Azure Data Factory.
  • Demonstrated ability to work independently and as part of an extended team.
  • Comfortable delivering presentations to audiences varying in size.

Preferred Certifications/Qualifications:

Education/Training: 

  • A degree in Computer Science, Management Information Systems, Business, or related field or equivalent work experience.

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